Carmen Kirstein
Self Care & Relaxation Checklist
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At Carmen Kirstein we believe in everyones right to to live in a loving, calm & gentle environment, that promotes a feeling of relaxation and self worth.
This is why we design beautiful, comfortable loungewear pieces in natures most indulgent of fabrics - Silk.
We design and make these pieces here in New Zealand, so that you can walk through the door each night, and by slipping into your Carmen Kirstein loungewear, you can begin the ritual of relaxing your body and mind, whether it be with a gin & tonic in hand, surrounded by your bestie or lover or simply curling up with a book and a cup of tea!
We know that everyday life is rarely 'as smooth as silk' but we wholeheartedly believe in trying our best to create rituals that promote relaxation and self care...
Why is relaxation & self care so important ?
Rather than a privilege, it is a requirement for our bodies and minds to have some time each day to be free from tension and anxiety, but our busy modern world is a hard place to relax in.... we know that we have to create space & time to relax and take care of ourselves.
We have created this Self Care & Relaxation Ritual for you to download FREE.
Simply add to cart, and this will be emailed directly to you.
With our simple tips to begin a ritual of relaxation and self care, (every month, week or day) you will be on your way to to creating something that is just for you.
Shipping & Returns
Shipping & Returns
Shipping
Order Dispatch Time
As every piece is specially made for you, please allow 1–5 business days for your order to be handcrafted.
Once your order is complete, you will receive an email confirmation with tracking details to let you know your beautiful new pieces are on their way.
Please allow an additional 1–4 business days for delivery within New Zealand.
New Zealand
Shipping Cost
- Flat rate shipping: $10 NZD
- Free shipping on orders over $100 NZD
Deliveries to rural addresses may take an additional 2–3 business days.
Please note we are unable to deliver to PO Boxes, so kindly provide a physical delivery address when placing your order.
We use Pass the Parcel for all New Zealand deliveries.
Australia
Shipping Cost
- Flat rate shipping: $23 NZD
- Free shipping on orders over $300 AUD
United States
Shipping Cost
- Flat rate shipping: $38 NZD
Tracking
Once your order has been dispatched, you will receive an email with tracking details.
If delivering to a business address, please include the business name when placing your order.
Please note that international orders may be subject to import duties, customs charges, or local taxes determined by the destination country. These charges are the responsibility of the customer.
We are not responsible for any customs duties, taxes, or additional import charges that may apply once your parcel arrives in your country.
While we do our best to ensure timely delivery, shipping delays can occasionally occur and are outside of our control. Shipping charges are non-refundable.
Order Processing
Before dispatching your order, we may need to confirm transaction details with your payment provider for security purposes.
Once your garment has been completed, orders are generally dispatched within 24–48 hours.
Should there be any unexpected delay due to fabric availability or production timing, we will contact you via email as soon as possible.
If you require your order urgently, please feel free to contact us and we will always do our best to accommodate your request where possible.
Made to Order & Bespoke Pieces
As our garments are handcrafted in New Zealand, many of our pieces are made to order or available as pre-order styles.
This allows us to create garments thoughtfully, reduce waste, and continue supporting local craftsmanship here in New Zealand.
We truly appreciate your patience and support of small-scale New Zealand manufacturing. Every order genuinely means the world to us — and yes, we really do a happy dance each time an order comes through.
