Shipping
As every piece is specially made for you there will be between 1-5 days for your order to be made. Once it is finished you will receive an email with the tracking number and to say your lovely pieces are on their way to you! Please allow 1-4 days for the parcel to be sent to you!
Cost for NZ:
Flat rate of $10
Free shipping for orders over $100
Cost for Australia:
Flat rate of $15
Returns
Our garments are all made to order and therefor we don't provide refunds or exchanges. If your garment doesn't fit you then please send us an email to carmenkirstein@gmail.com and we will help you with a different size. This must be done 10 days after receiving your garment and the garment needs to be sent back in the original packaging along with tags and must be in its original condition that it arrived in.
Our garments are made to the highest quality, but if there is a flaw please contact us and we will come up with a solution to help you.
All our garments are made to order and if you feel unsure which is the best size for you simply reach out to us and we will help you!
If you have any further questions please feel free to reach out to us.
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