Delivery & Shipping

New Zealand

All of our luxury loungewear is made to order right here in New Zealand  - especially for you! 

Please allow 7-10 days from order date to receive your order.

Deliveries to rural addresses may have a further delivery time of 2-3 days. We cannot deliver to a PO Box address so please provide a physical address when placing your order. We use Courier Post to ship all orders within New Zealand.

Please note packages are signature required.

If you are requesting delivery to a business address PLEASE include the business name.

International - we ship to Australia in addition to New Zealand currently, with plans to expand our territory later in 2022 

PLEASE NOTE that all orders are exclusive of any taxes and duties in the country of import. As the recipient, you are liable for all import duties, customs and sales taxes levied by the country you are shipping to. Payment of such taxes maybe required to release your order from customs on arrival. We are not responsible for any import duties, customs and sales taxes levied by the country you are shipping to so please check the customs information of that particular country before shopping with us.

We cannot guarantee delivery times by our courier service. There may be delays from time to time which are beyond our control. Shipping charges are non-refundable.

Please note packages are signature required.

Order Processing

Before we begin the process of dispatching your order, we may need to confirm the validity of the transaction with our bank and your details with your card issuer.

All orders are dispatched within 24-48 hours of completion.

 Should there be a delay with dispatching your order due to availability or any other reason, we will advise you as soon as identified by email.

Once your order has been dispatched, you will receive a shipping confirmation email to the registered email address you have provided.

We are proud of the speed of our service and we think you will be impressed too. If you need anything super urgently please feel free to make direct contact with us and we will endeavour to speed things up for you if possible.

Bespoke or Pre-order 

due to the nature of our designs being handmade and made in New Zealand, all products advertised on the site are on PRE-ORDER or part of our bespoke / made to order service 

PLEASE note we will include this information in product listings 

We appreciate your patience and love that you have chosen New Zealand designed and made! this choice positively impacts not only on us, but our small team of experts who help us bring your luxury loungewear to life!

We truly do a happy dance any time you choose to purchase our designs!